Effective Date: 8/1/26
Website: www.pilatesonthemat.com
Welcome to Pilates on the Mat (“Pilates on the Mat,” “we,” “our,” or “us”). These Terms of
Service (“Terms”) govern your use of our website, mobile services, booking platform, in-studio
purchases, classes, memberships, and related services.
By accessing our website, creating an account, booking classes, purchasing products or
memberships, or otherwise using our services, you agree to these Terms.
Eligibility
You must be at least 18 years old to create an account, purchase memberships, or book
services independently. Minors may participate only with a parent or legal guardian’s consent
and completion of required waivers.
Health & Safety Disclaimer
Pilates on the Mat provides fitness and wellness services, including but not limited to Pilates
instruction, heated classes, reformer-inspired classes, teacher training, workshops, and related
programming.
By participating, you acknowledge that:
- Physical exercise carries inherent risks, including injury, illness, or physical discomfort.
- You are voluntarily participating at your own risk.
- You are responsible for consulting a physician prior to participation if you have any medical concerns, injuries, pregnancy, cardiovascular conditions, or other health issues.
- You agree to immediately stop participation if you feel pain, dizziness, or discomfort.
Pilates on the Mat is not a medical provider, and our services are not medical treatment or physical therapy.
Account Registration & Accuracy
When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your login credentials
- Accept responsibility for all activity under your account
We reserve the right to suspend or terminate accounts containing false information or misuse.
Memberships, Packages & Billing
Memberships
Memberships may include recurring monthly billing, class limits, or unlimited access depending
on the plan selected.
By purchasing a recurring membership, you authorize Pilates on the Mat (and our third-party
payment processor) to automatically charge your payment method on a recurring basis unless
canceled according to your membership terms.
Packages
Class packages may have expiration dates, usage restrictions, or location limitations as
disclosed at purchase.
Pricing
Prices, fees, taxes, and membership structures are subject to change at any time. We will
provide notice where required for recurring membership changes.
Cancellation, Late Cancel & No-Show Policy
To preserve class quality and fairness:
- Classes must be canceled at least 4 hours prior to the scheduled class start time.
- Late cancellations may incur fees or class deductions.
- No-shows may incur fees or class forfeiture.
- Intro offers, promotional rates, and special events may be non-refundable.
Specific booking and cancellation terms may be outlined during checkout.
Refund Policy
All sales are final, non-refundable, and nontransferable unless otherwise required by law. This
includes memberships, class packages, retail merchandise, workshops, special promotions,
founding memberships, teacher trainings, and related purchases.
Studio Conduct
To maintain a safe and welcoming environment, you agree to:
- Follow instructor and staff guidance
- Arrive on time according to studio policy
- Use equipment responsibly
- Maintain respectful conduct toward staff and other clients
- Follow all heated room safety guidelines
We reserve the right to deny service or remove participants for unsafe, disruptive, abusive, or
inappropriate behavior.
Assumption of Risk & Release of Liability
By attending, participating in, or observing any class, training, workshop, event, or service
offered by Pilates on the Mat – National Landing, you expressly acknowledge that participation
is voluntary and entirely at your own risk.
You understand and agree that physical exercise, including Pilates, heated classes, reformer-
inspired classes, strength training, mobility work, and related wellness activities, involves
inherent physical risks, including but not limited to injury, illness, physical discomfort, falls,
muscle strain, cardiovascular events, or other personal risks.
By participating, you accept full personal responsibility for any and all risks, injuries, illnesses,
damages, or losses that may occur during or as a result of participation, whether known or
unknown.
To the fullest extent permitted by law, Pilates on the Mat – National Landing, its owners,
instructors, employees, contractors, affiliates, landlords, and representatives shall not be held
responsible or liable for any injuries, illnesses, damages, losses, claims, or personal risks
associated with participation in classes, use of facilities, or related services, except where
caused by gross negligence or willful misconduct as required by applicable law.
You acknowledge that it is your responsibility to determine whether you are physically fit and
medically appropriate to participate and to consult with a qualified medical professional as
needed prior to participation.
Participation may require additional signed waivers or acknowledgments.
Retail Products
Products purchased through our website or studio may be subject to availability, pricing
corrections, or return limitations. We reserve the right to modify or discontinue products
without notice.
Intellectual Property
All website content, logos, branding, class formats, educational materials, videos, graphics, and
text are the intellectual property of Pilates on the Mat unless otherwise stated.
You may not reproduce, distribute, copy, or commercially exploit our content without written
permission.
Teacher Training & Educational Content
Teacher trainings, certifications, manuals, and educational materials are subject to additional
terms, enrollment requirements, intellectual property protections, and certification standards.
Completion of a training does not guarantee employment.
Privacy
Your use of our services is also governed by our Privacy Policy.
Third-Party Services
We may use third-party providers, including booking platforms, payment processors, analytics
tools, or communications services. Pilates on the Mat is not responsible for third-party platform
outages, errors, or policies.
Changes to Services or Terms
We reserve the right to:
- Modify classes, schedules, instructors, pricing, or offerings
- Update these Terms at any time
- Discontinue services without liability
Continued use after updates constitutes acceptance.
Governing Law
These Terms shall be governed by the laws of the Commonwealth of Virginia, without regard to
conflict of law principles.
Any disputes arising under these Terms shall be resolved in the appropriate courts located in
Virginia.
Contact Information
Pilates on the Mat
269 19th Ct S, Arlington, VA 22202
info@pilatesonthemat.com
Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in
full force and effect.
Entire Agreement
These Terms constitute the full agreement between you and Pilates on the Mat regarding use
of our services and supersede prior agreements.
By using our website, booking services, or participating in classes, you acknowledge that you
have read, understood, and agreed to these Terms of Service.